Have a question about a product, order, delivery, return, or anything else?
We are here to help.
Whether you need additional information before placing an order or assistance with an existing purchase, please feel free to contact our customer support team.
Customer Support
Email: contact@goldenbroor.com
Phone: +1 3513441128
For questions regarding products, orders, shipping, returns, refunds, or other website-related matters, please email us and include your order number when applicable.
We generally aim to respond to customer inquiries within 1–2 business days.
Business Address
GOLDEN BROOR LLC
2395 LIME AVE
LONG BEACH, CA 90806
USA
Product Questions
If you would like to learn more about a basket before purchasing, you can contact us with questions regarding available product information, dimensions, materials, colors, usage, or other product details.
We recommend including the product name or product link in your message so that we can assist you more efficiently.
Order Support
If you have already placed an order, please include your order number when contacting us.
Our team can assist with general questions regarding:
- Order status
- Shipping information
- Tracking information
- Delivery issues
- Returns
- Refunds
- Damaged or incorrect products
Shipping & Delivery
Golden Broor currently provides shipping within the United States and to selected international destinations.
For general delivery information:
U.S. Shipping: Approximately 3–7 business days after shipment
International Shipping: Approximately 7–15 business days after shipment
Order Processing: Generally 1–2 business days
Shipping may be handled by carriers such as USPS, UPS, FedEx, DHL, or other reputable logistics providers depending on the destination and order.
We’re Here to Help
Your questions and feedback are important to us. We aim to make your shopping experience straightforward, convenient, and reliable from the moment you visit our website through delivery and beyond.
For assistance, please contact:
GOLDEN BROOR LLC
Email: contact@goldenbroor.com
Phone: +1 3513441128
Address: 2395 LIME AVE, LONG BEACH, CA 90806, USA
Golden Broor — Simple Storage. Beautiful Living.