Where do you ship?
We ship throughout the United States and to selected international destinations.
How long does shipping take?
Orders generally require 1–2 business days for processing.
U.S. orders generally arrive within 3–7 business days after shipment.
International orders generally arrive within 7–15 business days after shipment.
Which shipping carriers do you use?
Depending on the destination and order, we may use USPS, UPS, FedEx, DHL, or other reputable shipping providers.
Do you offer international shipping?
Yes. We offer international shipping to selected countries and regions. Availability may vary depending on the destination.
Will I receive tracking information?
When tracking is available, tracking information may be sent to you by email after your order has been shipped.
Can I return my order?
Eligible products may generally be returned within 30 days of delivery, subject to our Return & Refund Policy.
How long does it take to receive a refund?
Approved refunds are generally processed within 3 business days after the returned product has been received and inspected.
Your bank or payment provider may require additional time to display the refunded amount.
Who pays international customs fees?
International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, and other charges imposed by the destination country unless otherwise stated at checkout.
What should I do if my order arrives damaged?
Please contact contact@goldenbroor.com as soon as possible and provide your order number and photographs of the damaged product and packaging.
Are your products sold through a subscription?
No. All products sold through goldenbroor.com are one-time purchases. We do not currently offer automatic subscriptions or recurring billing.
How can I contact Golden Broor?
Company Address: 2395 LIME AVE, LONG BEACH, CA 90806
Company Name: GOLDEN BROOR LLC
Company Email: contact@goldenbroor.com
Company Phone:+1 3513441128